Business Operations Manager

About LayerZero Labs: LayerZero is a technology that enables applications to move data across blockchains, uniquely supporting censorship-resistant messages and permissionless development through immutable smart contracts.

Head of Client Success & Operations Partner Lead

About Chore, Inc.: A spinoff from AbstractOps that provides outsourced business services to Seed and Series A startups.

Highlights:

• Built and directed the customer success apparatus to onboard and retain 60+ clients

• Developed a vendor knowledge base with competitor comparison charts to establish client vendor stacks

• Served as an outsourced COO for Seed and Series A startups in fintech, blockchain, and incubator industries

• Rapidly responded to and collaborated with clients across eight time zones, maintaining a quarterly NPS score of 10/10

• Processed over $5M in monthly invoice payments and payroll and benefits for multi-entity international startups

• Executed employee and contractor onboarding/offboarding workflows, enabling clients to scale ~900% in 3 years

• Established cap tables, issued options and board approvals, coordinated 409a valuations, and filed Form 3921s

• Led a team of six operations partners responsible for ~$1M in ARR to ensure customer satisfaction

• Co-led the hiring and onboarding process to scale Levy by 65% in eight months to meet client demands

Operations Partner

About AbstractOps: A tech startup, backed by the Hustle Fund, and Craft Ventures, developing SaaS to automate the back office for early-stage CEOs. A provides the operator and the operating system to help manage corporate functions.

Highlights:

• Created and executed detailed workflows, including state registrations, bookkeeping, and special projects, for six clients, facilitating smooth operations with a combined $450M in operating budgets

• Managed the hiring, vetting, and onboarding workflows for fintech, blockchain, and wine industry startups

• Conducted research of over 100 providers to recommend and implement vendors to achieve client goals

Lead Partnerships Manager

About Alloy: A voter data startup founded by LinkedIn co-founder,Reid Hoffman, with a goal to revolutionize election data in the Democratic Party ecosystem in the 2020 election cycle.

Highlights:

• Orchestrated weekly on-time creation and delivery of over 660M voter data rows, accompanied by release notes and data dictionaries to 15 partners, including campaigns, voter registration groups, and nonprofits

• Conducted sales calls and onboarded partners through vetting, contracting, and file creation, while troubleshooting any product issues

• Converted 68% of leads into clients for the 2020 general election, Georgia U.S. Senate, and Texas runoff elections

Director of Operations and Client Management

About AKB Strategies: A boutique public affairs and communications firm that delivers creative solutions to nonprofit advocacy organizations, trade associations, corporations and public sector clients seeking to advance an issue.

Highlights:

• Managed the $900k budget for a discreet seven-month political message test case in a battleground state and provided strategic advice that resulted in it being implemented in 2023

• Coordinated operations for a Maryland nonprofit’s food waste awareness week and cooking competition

• Administered $2M+ in AKB payroll, benefits, and client invoices

• Established the firm as a limited liability corporation, and instituted healthcare and 401k employee benefits

Manager of Internal and Strategic Development

About American Society for Public Administration: A public service organization advancing the art, science, teaching, and practice of public and non-profit administration.

Highlights:

• Directed the annual fellowship program, increasing funds raised by 49% and applications received by 12%

• Managed a 12 member bylaws revision task force, comprised of board members, executive leadership, and prominent public administration academics, that received approval from 87% of the membership

• Executed the $100,000 FY2017 and FY2018 (Q1 and Q2) rebate process for 90 chapters and sections

Director of Operations and Special Projects (I-4 Corridor) + Regional Organizing Director

About Florida Democratic Party Coordinated Campaign: The coordinated campaign effort between Hillary Clinton’s 2016 presidential campaign and the Florida Democratic Party.

Highlights:

• Directed the rapid distribution of over 1M pieces of Clinton/Kaine, and down-ballot Democratic Party candidate literature to 80 offices in less than a week, ensuring timely delivery to key voter constituencies

• Managed 70 paid campaign staffers, and volunteers to drive voter turnout resulting in a regional election victory

• Co-managed a volunteer registration rally featuring President Obama, securing over 4,500 new shift commitments

Deputy Director of the Chair’s Office + Director of Scheduling

About Democratic National Committee: A national U.S. political party organization with a mission to elect Democrats across the country.

Highlights:

• Executed operations and logistics on the ground in 29 states for the Chair’s participation at over 340 high-profile events, including Democratic and Republican party debates, and party fundraisers and conventions

• Assembled travel logistics and schedules that achieved the party’s objectives for fundraising, community outreach, and communications by facilitating cross-departmental meetings to collect and assess priorities

• Reviewed, edited, and presented over 400 state political memos to the Chair and senior party leaders

Deputy Scheduler + Office Manager

About U.S. House of Representatives: The U.S. House of Representatives is one of two chambers in the United States Congress. It is composed of 435 Members, who serve a two-year term. Debbie Wasserman Schultz represents a district in Florida.

Highlights:

• Facilitated weekly policy priority and logistics meetings with the Congresswoman and 15 staffers

• Planned and executed the day-to-day schedule, adjusting meetings and events on short notice to accommodate vote schedule changes, delays, cancellations, and last-minute media interviews

Senior Staff Assistant for Federal Policy

About New York Governor Andrew M. Cuomo: The 56th governor of New York State.

Highlights:

• Developed briefing packets, scheduled emergency relief meetings and calls, and maintained the whip list during the three months following Hurricane Sandy that resulted in the passage of the $60 billion federal relief package

• Managed the DC internship program comprising 12 college-aged interns, ultimately leading to a 33% retention for full-time employment with the Governor's administration